Tickets2026.8.0

List ticket status history

Returns the status change history for the specified ticket, including who performed each change.

GET/api/v1/support/tickets/{ticket_id}/status_history

The source export uses a local development server. Examples use the configured Dashio API origin.

The export references authentication schemes without supplying their definitions.

Authentication

bearerAuth

Understand authentication

Path parameters

ticket_idstring (uuid)Required: Ticket identifier

Query parameters

None declared in this export.

Header parameters

None declared in this export.

Request body

No content type declared

No body schema declared in this export.

Request & response examples

Copy an example in your preferred language.

request.sh

curl --request GET 'https://dashio.net/api/v1/support/tickets/{ticket_id}/status_history' \
  --header 'Authorization: Bearer YOUR_ACCESS_TOKEN'

Replace URL parameters, credentials, and schema placeholders before running. No request is sent by this page.

Schema-generated example; not a captured response.

{
  "history": [
    {
      "id": "<id>",
      "ticket_id": "<ticket_id>",
      "from_status": "waiting-for-support",
      "to_status": "waiting-for-support",
      "changed_at": "<changed_at>",
      "changed_by": "<changed_by>",
      "changed_by_name": "<changed_by_name>",
      "changed_by_email": "<changed_by_email>"
    }
  ]
}

Examples use the configured API origin. Replace credentials, URL parameters, and schema placeholders before running.

Responses

200

Status history fetched successfully.

historyobject[]Required

No field description supplied.

idstringOptional: No field description supplied.
ticket_idstringOptional: No field description supplied.
from_statusstring | nullOptional: Allowed values: "waiting-for-support", "waiting-for-customer", "closed", "null".
to_statusstringOptional: Allowed values: "waiting-for-support", "waiting-for-customer", "closed".
changed_atstring (date-time)Optional: No field description supplied.
changed_bystringOptional: No field description supplied.
changed_by_namestring | nullOptional: No field description supplied.
changed_by_emailstring | nullOptional: No field description supplied.

400

Invalid ticket id.

No response body schema supplied.

401

Unauthenticated.

No response body schema supplied.

500

Failed to fetch status history.

No response body schema supplied.

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List ticket status history

Authentication

Path parameters

Query parameters

Header parameters

Cookie parameters

Request body

Responses

200

8 child fields

400

401

500