Tickets2026.8.0

Create a support ticket

Creates a new support ticket for the authenticated user.

POST/api/v1/support/tickets

The source export uses a local development server. Examples use the configured Dashio API origin.

The export references authentication schemes without supplying their definitions.

Authentication

bearerAuth

Understand authentication

Path parameters

None declared in this export.

Query parameters

None declared in this export.

Header parameters

None declared in this export.

Request body

application/json · Required

subjectstringRequired: minLength is 5
messagestringRequired: minLength is 30
space_idstringRequired: Associated space identifier
prioritystringOptional: Allowed values: "low", "medium", "high".

Request & response examples

Copy an example in your preferred language.

request.sh

curl --request POST 'https://dashio.net/api/v1/support/tickets' \
  --header 'Authorization: Bearer YOUR_ACCESS_TOKEN' \
  --header 'Content-Type: application/json' \
  --data '{
  "subject": "Billing question",
  "message": "I need help updating my billing address for the next invoice.",
  "space_id": "space_123",
  "priority": "low"
}'

Replace URL parameters, credentials, and schema placeholders before running. No request is sent by this page.

Schema-generated example; not a captured response.

{
  "ticket": {
    "id": "<id>",
    "subject": "<subject>",
    "message": "<message>",
    "status": "waiting-for-support",
    "priority": "low",
    "space_id": "<space_id>",
    "user_id": "<user_id>",
    "created_at": "<created_at>",
    "updated_at": "<updated_at>"
  }
}

Examples use the configured API origin. Replace credentials, URL parameters, and schema placeholders before running.

Responses

200

Ticket created successfully.

ticketobjectRequired

Created ticket row

idstringOptional: No field description supplied.
subjectstringOptional: No field description supplied.
messagestringOptional: No field description supplied.
statusstringOptional: No field description supplied.
Example"waiting-for-support"
prioritystringOptional: Allowed values: "low", "medium", "high".
space_idstringOptional: No field description supplied.
user_idstringOptional: No field description supplied.
created_atstring (date-time)Optional: No field description supplied.
updated_atstring (date-time) | nullOptional: No field description supplied.

400

Invalid subject, message, or missing space_id.

No response body schema supplied.

401

Unauthenticated.

No response body schema supplied.

500

Failed to create ticket.

No response body schema supplied.

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Create a support ticket

Authentication

Path parameters

Query parameters

Header parameters

Cookie parameters

Request body

Responses

200

9 child fields

400

401

500